F R E Q U E N T L Y A S K E D Q U E S T I O N S
How do I place an order?
Please fill up the form here or send us an email at hello@roseraecakes.com.
We’ll then guide you on the next step, which is usually to set a cake consultation session (more information below). If a cake consultation session is not required, we will liaise with you via email or telephone.
If you’d like to proceed with our services, a deposit of 50% is required at the soonest, after the cake consultation, as a retainer to secure your date. The remaining 50% is due 2 weeks before the date of your event.
We’ll then guide you on the next step, which is usually to set a cake consultation session (more information below). If a cake consultation session is not required, we will liaise with you via email or telephone.
If you’d like to proceed with our services, a deposit of 50% is required at the soonest, after the cake consultation, as a retainer to secure your date. The remaining 50% is due 2 weeks before the date of your event.
What is the lead time required for a cake order?
It is best for you to approach us 6 months prior to your event. This will give us sufficient time to discuss details of your cake with you. Your cake may also require special ingredients to be imported internationally, so we’d need to account for shipping time as well.
Is there a minimum order?
Yes. Custom couture fondant cakes start from a minimum of SGD $850 for a 2-tiered cake. The final price depends on the size of cake tiers and complexity of design (i.e. colour scheme, techniques used).
Each cake we create involves meticulous workmanship to customise a creation specifically and uniquely for you.
Delivery and set up charges start from SGD $50, depending on the size of your cake and your event venue.
Each cake we create involves meticulous workmanship to customise a creation specifically and uniquely for you.
Delivery and set up charges start from SGD $50, depending on the size of your cake and your event venue.
What can I expect at the cake consultation session?
The cake consultation session is a great way for us to connect and collaborate with you to bring your unique cake to life. Our sessions usually last between 45 mins and 1 hour. There are 2 types of consultation sessions:
1. Cake Tasting & Design Consultation: SGD $50
Two servings of cake tasting samples will be provided based on 3 pre-determined cake flavours.
2. Design Consultation: SGD $25
Skip the tasting and we’ll get straight to the details.
In order to have a focused and fruitful discussion, we usually recommend no more than 4 attendees.
1. Cake Tasting & Design Consultation: SGD $50
Two servings of cake tasting samples will be provided based on 3 pre-determined cake flavours.
2. Design Consultation: SGD $25
Skip the tasting and we’ll get straight to the details.
In order to have a focused and fruitful discussion, we usually recommend no more than 4 attendees.
How do I prepare for the cake consultation session?
You are encouraged to bring images from your mood-board and any ideas based on any inspiration or detail that you’d like to capture on the cake. For past cakes, we have drawn inspirations from nature, architecture, fashion, ceramics… whatever tickles your fancy! Interestingly, we’ve created custom designs from Spanish coasters and souvenirs from ancient Greek ruins.
Do you only offer wedding cakes?
We create cakes for all occasions – Weddings, Engagements, Birthdays, Anniversaries, Baby Showers, Get-Togethers, Just-Because… any event you can dream of.
Do you use fresh flowers on your cakes?
We only ever use sugar flowers on all of our cakes. Stored properly in a cool and dry area, sugar flowers can be kept as a memento from your special day. Sugar flowers also allow us the artistic licence to create flowers in specific colours and that may not be in season. Fresh flowers may also have come into contact with pesticides and we cannot attest to the safety of using them on your cake.
Do you offer cake decorating classes?
This is definitely something that is in the works. Please drop us an email and let us know what you would like to learn. This will help us in making plans to teach.